Klabbers, page 138.

”Hanna Arendt has brilliantly drawn attention to what she called the ”banality of evil’; evil can sometimes result from nasty motives, but can also, in large bureaucracies, result from the banality of pushing papers. Arendt closely followed the trial of Adolf Eichmann, a high-ranking official in Nazi Germany, responsible for coordinating the transport of Jews to extermination camps. Eichmann was probably not a zealous anti-semite: what, mattered though is that he thoughtlessly signed papers sending huge numbers of people to their deaths, taking pride in doing his job properly. A focus on individual responsibility has problems capturing this type of evil, precisely because it not bourn out of evil motives but may almost inhere in the existence of rational bureaucracy.”

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